Help

Contactlens Xchange guarantees that you will receive the exact brand/ model of contact lens that you have personally selected.  Each prescription will be verified by our Quality Control team and then shipped sealed in the manufacturer’s sterile packaging and free of all manufacturer defects. However, problems can occur.

If there are any problems with your order when you receive it, contact our Customer Service Department immediately.

Contactlens Xchange is determined to offer you the finest customer service, and our customer service representatives will assist you in arranging a return and doing whatever it takes to make things right.

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What do I do if my package is damaged?

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How do I cancel an Order?

Contactlens Xchange works hard to make sure that you are satisfied and understand that mistakes do happen. You may cancel an order at any time before it has been shipped if you decide that you do not wish to complete the order (or any portion of it). Unfortunately, once your order has been shipped we are no longer able to cancel your order.  If an order has already been shipped and you discover a problem you will need to refer to our Return policy in order to make any changes.

If you do decide to cancel an order, follow these cancellation procedures to do so:

Log In to your Account.  & Select Order Status.

Once there you will see a record of all your orders with contactlens Xchange and beside each will be recorded an Order Status. 

Order Received or Processing Order --

• • Your order is currently being processed in our Warehouse.
  • Contact our Customer Service Department to cancel your order.

Order Shipped --

• • At this stage, your order has left our warehouse and is on its way to you.
  • Your Order can no longer be canceled.
  • If you still have a problem with your order please refer to our Returns and Exchanges Policy for information on how to return or exchange products.

If you have any additional questions, please contact our Customer Service Department for further assistance.

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How do I return a product?

Contactlens Xchange guarantees that you will receive the exact brand/model of contact lens that you have personally selected. All contact lenses will be shipped in the sterile packaging provided by the manufacturer.  If you find the product is unsatisfactory within thirty days of your order date you can return any or all unopened boxes or vials for a full refund.*

Return Process

· Obtain an RMA (Return Merchandise Authorization) Number by contacting our Customer Service Department.  All returned merchandise MUST be accompanied by an RMA number or it will not be processed.

· Print and fill out a Returns Form.  You must mail the Returns Form along with a copy of the original Packing Slip with your return in order to receive credit.  If you do not have access to either of these forms, you can attach a note to your order.  This note must include your name, the order number, and the items you are returning (including the reason for their return) in order to be processed.

· Re-pack only unopened and sealed contact lens vials or boxes for return.

· Address For the return package will be given after you have contacted service for the RMA Number

 Note: Our Company Contact address is not the warehouse address for return!

We recommend that you ship your return back to us via UPS or the US Postal Service ( USA Customers ) with insured service for your protection.  We cannot assume responsibility for misdirected, damaged, or lost packages and insured shipping protects you in case your package is lost or damaged in transit.

* Notes -

• Custom Lenses, multifocal lenses including novelty and made-to-order lenses, cannot be canceled, returned, or exchanged.
• Contact lenses that are mishandled and damaged by customers cannot be returned or exchanged.
• Toric lenses and discontinued Lenses that require special arrangement by us cannot be canceled, returned, or exchanged
• The wrong delivery address given by customers cannot be canceled, returned, or exchanged.
• Contact lenses are an FDA-regulated product, and classified as a Class III device (21 CFR 886.5925). As such, federal law prohibits us from accepting any opened products for return or exchange, unless a product defect exists, it’s illegal for us to reuse or resell them.
• A US$2.50 fee will apply to each return/refund processed.
• Shipping and Handling charges are not refundable.
• Please be sure that your Packing Slip and the Returns Form are inside the package you are returning. Your return may take longer to be processed if the Returns Form or the Packing Slip is missing from the package.
• All exchanges and refunds will need to be verified by us and by the respective authorized agent ( manufacturer ) before this process can be accepted
• Mistakes caused by wrong prescriptions given and wrong product orders by customers cannot be canceled, returned, or exchanged.  You are responsible for the accuracy of your own prescription power hence update your prescription carefully.

It can take up to 6 weeks to complete the processing of your return (i.e., you send us the package, we credit you for your return, your credit card company reflects your credit, etc.). In the case of returns sent from APO/FPO addresses, the military, and US Postal Service handles delivery, so we are unable to estimate the shipping time back to us. Usually, these returns take a little longer than normal, so please be patient.

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Return & Refund Policy

Contactlensxchange guarantees that you will receive the exact brand/model of contact lens that you have personally selected. Each prescription will be verified and checked By Our Quality Control team and then shipped sealed in the manufacturer’s sterile packaging and free of all manufacturer defects.

There will be no refund or exchange once orders are shipped or dispatched

However, You can request a refund within 30 days of your order date, if you find that you have been shipped the wrong items, the items are not sealed in the manufacturer’s sterile packaging, or you discover a problem with the lens.

**Vials, boxes of lenses, and multi-packs that have been opened, marked, or damaged are not returnable

**Notes - return, exchange & refund criteria

• Only unopened boxes or glass vials can be returned for a full refund.
• Custom Lenses, multifocal lenses including novelty and made-to-order lenses, can not be canceled, returned, or exchanged.
• The wrong delivery address given by customers cannot be canceled, returned, or exchanged.
• Toric lenses cannot be returned/exchanged/refunded as it is specially arranged due to it additional perimeter
• An admin US$2.50 fee ( per invoice if more than one )  will apply to each refund/ return processed.
• Shipping and Handling fees are not refundable.
• Mistakes caused by wrong prescription given and wrong product ordered by customers cannot be canceled, returned, or exchanged. 
• All returns must be accompanied by an RMA (Return Merchandise Authorization) number obtained through our Customer Service Department or they will not be processed. 
• Please be sure that your Packing Slip and Returns Form are inside the package you are returning. Your return may take longer to process if the Returns Form and the Packing slip are not also returned. 
• It can take up to 6 weeks to process your return (longer in the case of international and APO/FPO addresses). 
• Any claims of defective lens, wrongly sent lens, and item(s) not as described must be verified by photo/ picture and with other relevant documents indicated by our customer service. (Contact us for further instruction if required )
   

If you have any additional questions, please contact our Customer Service Department for further assistance.

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Privacy Policy

Contactlensxchange believes the responsible use of personal information is an important element in the ongoing evolution of the Internet.  We understand the trust that you place in us when you submit information to us, and we are determined to respect your privacy.

Most of the time browsers can visit Contactlensxchange without the need to reveal any personal information at all.  However, there are times when personal information will be necessary.  For instance - when you purchase a product from Contactlensxchange or Register for a Contactlensxchange account we will need additional personal information (name, addresses, email addresses, and even credit card information).  Contactlensxchange will try and inform you of when we collect any personal information and how we will use the information that you share with us. 

Contactlensxchange will also take all the necessary steps to provide excellent protection for the personal information we collect, including the industry standard electronic commerce transaction security software.

Contactlensxchange does reserve the right to use the information it records about you or your session for research into ways we can improve our site and services.

Contactlensxchange will ask for permission to contact you via email (with special offers or new products).  If you do not wish to be contacted, you can choose to unsubscribe and Contactlensxchange will try and respect your wishes.

Contactlensxchange does log the IP addresses in order to track a user’s session and progress through the site, but the user remains anonymous.  We use this data to analyze site traffic, which pages visitors spend time on, and how much time. Only in the limited case of personalized subscription services do we link your IP address to anything that identifies you as a customer, and when this is the case we will alert you of the practice and offer you a chance to decline.

Contactlensxchange does use "cookies" on some pages.  "Cookies" are small files that are saved to your hard disk and help us remember who you are as you pass through our site.  We use cookies to make all of your visits simpler and easier, offering the information that you are likely to need more seamlessly.  Internet browsers can be set to a number of security options in regard to cookies - notifying you when you receive a cookie or automatically declining all cookies.  However, if your system will not accept cookies you may be denied access to certain information and some pages might not display properly.

If you have any additional questions or problems, please contact our Customer Service Department for further information and assistance.

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Security Policy

Contactlens xchange has made a commitment to securing the personal information that you give us.  Your privacy and security are a top priority and a great deal of time and energy has been devoted to safeguarding your personal information.

We use the industry-standard SSL (Secure Sockets Layer) software to secure all online transactions.  This software encrypts all of your information (including credit card numbers, names, addresses, and prescription details).  This allows the information to pass over the Internet securely.  Beyond that, our database is protected by a firewall preventing all unauthorized access to any of the information.

If you have an additional question regarding Contactlensxchange online security, please contact our Customer Service Department for additional assistance.

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Terms & Conditions

The use of this site is governed by the Terms and Conditions of Use set forth below and elsewhere on the site as indicated. For terms governing shipping, returns, and payment, please refer to our Frequently Asked Questions page. Please read the Terms and Conditions of Use and the Help page carefully. By using this site, you agree to these Terms and Conditions of Use. If you do not agree to these Terms and Conditions of Use, you may not use the site. Contactlensxchange reserves the right, at any time, to modify, alter, or update this Disclaimer and these Terms and Conditions of Use, and you agree to be bound by such modifications, alterations, or updates.

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TERMS AND CONDITIONS OF USE

These general terms and conditions (which include the returns policy, intellectual property policy, and privacy policy) are applicable to any use of the Site and to any agreements concluded between you and us through the Site. If you do not agree to these Terms and Conditions, you cannot use this Site and/or buy any products or services through this Site. We may make changes to the Site, these Terms and Conditions of Use, or the policies and conditions that govern the use of the Site at any time. We encourage you to review the Site and the General Terms and Conditions periodically for any updates or changes. Your continued access or use of the Site shall be deemed to be your acceptance of these changes and of the reasonableness of these standards for notice of changes.

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YOUR ACCOUNT OBLIGATIONS

In consideration of your use of the Site, you agree to (a) provide true, accurate, current, and complete information about yourself as prompted by the checkout form for your account information (the "Account Information") and (b) maintain and promptly update the Account Information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Site. Account Information and certain other information about you are subject to our Privacy Policy. Please review our Privacy Policy (below) to understand our privacy-related practices.

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YOUR CONDUCT

Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. You agree to use the Site only for lawful purposes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site unless you first obtain our express written consent to do so. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.

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VALID PRESCRIPTION REQUIRED

You hereby certify that you have a valid prescription for the contact lenses that you are ordering. You represent and warrant to Contactlensxchange placing an order that the information you enter into the Site is valid and true and matches exactly your prescription as provided by your eye care provider. You further certify that you will renew your prescription in strict accordance with your eye care provider's suggested regime. You understand that Contactlensxchange will not fulfill your order unless you have a valid prescription. You hereby consent to our contacting your eye care provider, if necessary, to verify your prescription information and any other necessary information.

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COLOR AND PRODUCT DESCRIPTION

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. We have attempted to be as accurate as possible. However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by the Site is not as described, your sole remedy is to return it in unused condition.

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DELIVERY

Deliveries will be as soon as possible to the address on your order and are "best effort" based. Subject to delays outside our control, the overall delivery period will not exceed 30 days.

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COOLING-OFF PERIOD

You may return any products ordered by you and cancel the agreement without stating any reason for doing so, such as within seven (7) working days following the confirmation of your order ("the Return Period"). If you return the products you are obliged to comply with the requirement of our Returns Policy (as above). You must return all the products in the resalable packaging provided with them. Between the date of your election to withdraw and the date the product is returned by you to us, you shall bear all risks in keeping the products safe, secure, and free from loss or damage.

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OUR RIGHTS

We may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (I) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users. We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the Site.
We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third party or us.
Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit the quantities of items purchased by each customer.

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TERMINATION

These terms are effective until terminated by either party. If you no longer agree to be bound by the Terms and Conditions of Use, you must cease your use of the Site. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third party for any termination of your access to the Site.

Sales Agreement

YOU MUST READ AND CONFIRM THE FOLLOWING BEFORE PROCEEDING

At contactlens Xchange.com, We take your health seriously and need you to confirm that you understand the following conditions that apply to your purchase of contact lenses from us: BY SELECTING THE TERMS & CONDITIONS CHECKBOX ON THE PAYMENT PAGE, YOU HEREBY ATTEST THAT YOU HAVE READ AND CONFIRM THE ACCURACY OF ALL OF THE FOLLOWING STATEMENTS AND AGREE TO BE BOUND BY THIS CONFIRMATION:

1. You are over the age of majority where you live;
2. You are successfully wearing contact lenses whose specification matches that of the contact lenses being ordered;
3. You have a valid prescription for such contact lenses, issued within the timeframe required by law in your jurisdiction of residence following a physical eye examination conducted by a registered eye care professional licensed in your country, state, province, or other applicable jurisdiction;
4. You have not, since your last issuance of a valid prescription pursuant to a physical eye examination conducted by a registered eye care professional licensed in your country, state, province, or other applicable jurisdiction, suffered from any eye condition requiring treatment, and have not been advised to stop wearing contact lenses by an eye care professional or medical practitioner;
5. You understand that contact lenses must be properly cleaned, properly maintained, and used in strict conformance with the manufacturer's instructions and under the direction of your eye care professional. Before using the contact lenses, carefully review all instructions and information provided to you by your eye care professional and/or by the contact lens manufacturer. Failure to follow instructions for the cleaning, care, and use of your lenses could result in serious illness, disease, and possibly loss of vision. Use and care information provided on this website is for information purposes only, and while every effort is made to ensure its accuracy, it should not be relied upon;
6. You are aware that contact lenses are for your personal use only and must not be shared with anyone. Sharing of contact lenses can result in the transfer of microorganisms that can seriously damage your eyes, may lead to serious eye infection or blindness, and can spread infectious diseases. Never sleep in your contact lenses unless the manufacturer's instructions expressly allow it, and never wear contact lenses for a longer period than prescribed by your eye care professional or recommended by the contact lens manufacturer. If discomfort, irritation, watering, vision change, redness, or any other symptom occurs while you are wearing contact lenses, remove them immediately and consult an eye care professional;
7. You acknowledge that pursuant to the Copyright and Legal Disclaimer and Terms and Conditions of Sale, which you accepted, no responsibility or liability can be assumed by contactlensxchange.com, Inc. or its affiliates, officers, directors, employees, or agents, relating to your purchase of contact lenses from us.
8. You acknowledge that your payment amount and the type of currency stated and confirmed during checkout may be subject to your country's bank admin charges and international currency fluctuation. You acknowledge that we (contactlensxchange - Lens Xchange) reserve the right to make changes to the content, price of the product, and terms of use without prior notice.

IF YOU HAVE NOT READ, CANNOT CONFIRM THE ACCURACY OF, OR DO NOT UNDERSTAND THE MEANING OF ANY OF THE PRECEDING STATEMENTS, DO NOT SELECT THE TERMS & CONDITIONS CHECKBOX ON THE PAYMENT PAGE.  
 

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COPYRIGHT AND RESTRICTIONS OF USE

Copyright © 1995-2023 Contactlens Xchange All rights reserved. We or our content providers own all of the content on our website, including text, customized graphics, photographs, music, data, images, audio and video clips, and software.

You may use the content on our website only for your own personal, non-commercial shopping and information purposes. Copying, publishing, broadcasting, modification, distribution, and transmission in any way without the prior written consent of Contactlens Xchange are strictly prohibited. Contactlens Xchange reserves title and full intellectual property rights for materials downloaded or otherwise received from this website. We hereby grant you permission to download, print, and store selected portions of our content (as defined below). However the copies must be for your own personal and non-commercial use, You cannot copy or post the content on any network computer or broadcast it in any media, and you cannot alter or modify the content in any manner. You also may not delete or change any copyright or trademark notices.

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TRADEMARKS

Contactlens Xchange, as well as other names, button icons, text, graphics, logos, images, designs, titles, words or phrases, audio clips, page headers, and service names used on this website, are the trademarks, service marks, trade names or other protected intellectual property of Contactlens Xchange or its subsidiaries. They may not be used in connection with any third-party products or services. All other brands and names are the property of their owners.

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EMAIL PREFERENCES

Contactlens Xchange is committed to offering all of our customers the lowest prices on brand-name contact lenses without sacrificing the highest standards of customer service. As a result, we have developed a variety of emails to help personalize your experience - from reminders for when your current lens supply is due to run out to regular newsletters filled with additional savings and information.

If at any time you decide that these additional services are not helpful for you, you can choose to no longer receive these emails. All you need to do is click on the “Email Preferences” link on Your Account page. The page will display a list of emails you are set to receive, you can choose which ones are important to you by checking or unchecking the boxes beside each description.

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WARRANTY DISCLAIMER

WE PROVIDE CONTENT ON THIS WEBSITE AS A SERVICE TO YOU, OUR CUSTOMER. OUR WEBSITE CANNOT, AND DOES NOT, CONTAIN INFORMATION ABOUT ALL MEDICAL CONDITIONS. IT MAY NOT CONTAIN ALL INFORMATION THAT IS APPLICABLE TO YOUR PERSONAL CIRCUMSTANCES. THE CONTENT IS NOT INTENDED FOR DIAGNOSIS AND SHOULD NOT BE USED AS A SUBSTITUTE FOR CONSULTATION WITH YOUR PHYSICIAN. THE CONTENT OF THIS WEBSITE, THE SERVER THAT MAKES IT AVAILABLE, AND THE SERVICES AND PRODUCTS WE PROVIDE ON OUR WEBSITE, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. CONTACT LENS XCHANGE EXPRESSLY DISCLAIMS LIABILITY FOR TECHNICAL FAILURES (INCLUDING HARDWARE OR SOFTWARE FAILURES), INCOMPLETE, SCRAMBLED, OR DELAYED COMPUTER TRANSMISSIONS, AND/OR TECHNICAL INACCURACIES, AS WELL AS UNAUTHORIZED ACCESS OF USER TRANSMISSIONS BY THIRD PARTIES.

TO THE FULL EXTENT NOT PRECLUDED BY APPLICABLE LAW, CONTACT LENS XCHANGE, THEIR MEDICAL ADVISORS, SUPPLIERS, CONSULTANTS, DIRECTORS, AND EMPLOYEES (COLLECTIVELY THROUGHOUT, "CONTACT LENS XCHANGE") DISCLAIM AND EXCLUDE ALL WARRANTIES WITH RESPECT TO ALL SERVICES, INFORMATION AND/OR PRODUCTS CONTAINED ON THIS WEB SITE, OR LINKED HERETO (COLLECTIVELY THROUGHOUT, "CONTENT"), EXPRESS, IMPLIED OR STATUTORY. THIS DISCLAIMER INCLUDES BUT IS NOT LIMITED TO, ANY AND ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CONTACT LENS XCHANGE DOES NOT WARRANT CONTENT IS ACCURATE, COMPLETE, OR CURRENT. CONTACT LENS XCHANGE DOES NOT WARRANT THAT ITS WEBSITE WILL OPERATE WITHOUT ERROR, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER MAKING IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PRICE AND AVAILABILITY CONTENT, AS WELL AS OTHER CONTENT CONTAINED IN THE WEBSITE OR ACCESSIBLE THERE FROM, IS SUBJECT TO CHANGE WITHOUT NOTICE.
THE CONTACT LENS XCHANGE WEB SITE INCLUDES CONTENT PROVIDED BY THIRD PARTIES AND YOU, OUR CUSTOMER. CONTACT LENS XCHANGE IS A DISTRIBUTOR OF SUCH CONTENT AND NOT ITS PUBLISHER. CONTACT LENS XCHANGE EDITORIAL CONTROL OF SUCH CONTENT IS THE SAME AS THAT OF A PUBLIC LIBRARY OR NEWSSTAND. OUR THIRD-PARTY SUPPLIERS MAY EXPRESS CERTAIN OPINIONS OR PROVIDE CERTAIN INFORMATION AND OFFERS. CONTACT LENS XCHANGE MAKES NO WARRANTIES AS TO THE COMPLETENESS, ACCURACY, TIMELINESS, OR RELIABILITY OF INFORMATION OR OFFERS SUPPLIED BY THIRD PARTIES AND PUBLISHED BY CONTACT LENS XCHANGE. CONTACT LENS XCHANGE DOES NOT GUARANTEE OR WARRANT THE PERFORMANCE OF ANY THIRD PARTY, INCLUDING ANY SUCH THIRD PARTY’S CONFORMANCE TO ANY LAW, RULE, REGULATION, OR POLICY.

CONTACT LENS XCHANGE DOES NOT WARRANT THAT INFORMATION, SERVICES, AND PRODUCTS CONTAINED IN THIS WEBSITE WILL SATISFY YOUR REQUIREMENTS OR THAT THEY ARE ERROR OR DEFECT-FREE. BEFORE USING ANY PRODUCT, YOU SHOULD CONFIRM ANY INFORMATION OF IMPORTANCE TO YOU ON THE PRODUCT PACKAGING. YOU ASSUME RESPONSIBILITY FOR THE ACCURACY, APPROPRIATENESS, AND LEGALITY OF ANY INFORMATION YOU SUPPLY CONTACT LENS XCHANGE. THIS WEBSITE IS OPERATED IN SINGAPORE AND CONTACT LENS XCHANGE MAKES NO WARRANTY OR REPRESENTATION THAT CONTENT IS APPLICABLE OR APPROPRIATE FOR USE IN OTHER LOCATIONS.

CONTACT LENS XCHANGE RESERVES THE RIGHT TO LIMIT QUANTITIES ON ALL ITEMS. EACH ADVERTISED ITEM MUST BE READILY AVAILABLE FOR SALE UNLESS SPECIFICALLY NOTED ON CONTACT LENS XCHANGE. CONTACT LENS XCHANGE WILL ISSUE A RAIN CHECK OR PLACE A BACKORDER FOR ITEMS THAT ARE OUT OF STOCK.

BY YOUR USE OF THIS WEBSITE, YOU ACKNOWLEDGE THAT SUCH USE IS AT YOUR SOLE RISK, INCLUDING RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH THIS WEBSITE.

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LIMITATION OF LIABILITY

AS PARTIAL CONSIDERATION FOR YOUR ACCESS TO OUR WEBSITE AND USE OF ITS CONTENT, YOU AGREE THAT CONTACT LENS XCHANGE IS NOT LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR DECISIONS YOU MAY MAKE OR YOUR ACTIONS OR NONACTIONS IN RELIANCE UPON THE CONTENT. YOU ALSO AGREE THAT THE AGGREGATE LIABILITY OF CONTACT LENS XCHANGE ARISING FROM OR RELATED TO YOUR USE AND ACCESS, REGARDLESS OF THE FORM OF ACTION OR CLAIM (FOR EXAMPLE, CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, PROFESSIONAL MALPRACTICE, FRAUD, OR OTHER BASES FOR CLAIMS), IS LIMITED TO THE PURCHASE PRICE OF ANY ITEMS YOU PURCHASED FROM CONTACT LENS XCHANGE IN THE APPLICABLE TRANSACTION. CONTACT LENS XCHANGE SHALL NOT, IN ANY CASE, BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES EVEN IF CONTACT LENS XCHANGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND. IF YOU ARE DISSATISFIED WITH OUR WEBSITE OR ITS CONTENT (INCLUDING TERMS OF USE), YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING OUR WEBSITE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH LIMITATION MAY NOT BE APPLICABLE TO YOU.

This Agreement shall be governed by and construed in accordance with the laws of Singapore, without regard to choice of law rules. Any litigation arising out of or in connection with the use of this website shall be exclusively in state or federal courts located in Singapore.

If any part of this Agreement is ruled to be unenforceable, then such part shall be eliminated or limited to the minimum extent necessary. The remainder of the Agreement, including any revised portion, shall remain and be in full force and effect. These terms of use are the entire agreement between us governing your use of our website.

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